Kanban Management Professional

Learn the foundations of the Kanban Method, experience flow with a Kanban simulation, and engage with practical, hands-on exercises to design a Kanban board that you can use right away.

For millions worldwide, working from home has become a sudden and unexpected reality. Kanban offers a flow-based process for leading your distributed team through the chaos with clarity and confidence. The Kanban Method can help you:

  • Deliver faster and more responsively
  • Increase shared ownership of deliverables
  • Connect daily work to customer value
  • Improve predictability with flow metrics

Step 1: Get Started with Kanban System Design (KMP I)
Also referred to as the Kanban Management Professional I (KMP I), this foundational 3-session (14 hours live instructor-led time) workshop serves as the first step in achieving full certification with Kanban University.

Step 2: Complete Your Certification with Kanban System Improvement (KMP II)
Continue your Kanban learning journey with Kanban System Improvement (KMP II), a 3-session workshop that leads to full Kanban Management Professional certification with Kanban University.

Upcoming Workshops


Workshop Summary

Through hands-on activities, structured small-group dialogue, and real-world examples, you will develop a personal understanding of Kanban principles and practices and gain insights on how to apply Kanban to increase quality, speed workflow, and optimize the delivery of high-quality services and products to your customers.

This Applied Frameworks KSD features Okaloa’s Flowlab simulation, which has been well-received by all levels of an organization, from operational to executive. Okaloa Flowlab simulations give people, regardless of the function they are in or the role they fulfill in the organization, a deeper insight in how work should be organized in order to deliver fast and better and be able to respond more rapidly to a changing environment; during the flowlab simulations you will experience what agility really is about.

Suitable for any professional who is responsible for product/project delivery or is part of a delivery or service team, the Kanban System Design (KSD) workshop prepares you to design and adopt a full customer-focused service delivery Kanban system.

Learning Objectives

Topics covered in this high-energy, live online instructor-led course include:

  • Kanban Method principles and practices
  • Elements of a Kanban system
  • Experience flow in a Kanban simulation
  • Visual board design and ticket design
  • Analyzing demand and capability
  • Modelling workflow in your environment
  • Discovering and socializing a context for change
  • Kanban system mechanics, such as commitment, pull, and replenishment
  • Kanban system indicators and performance metrics

Who Should Attend?

This workshop is suitable for anyone in professional services organizations involved in leading or managing the delivery of products or services to their customers. This includes, but is not limited to software applications development and support.

Non-IT disciplines that would benefit by managing work with the Kanban Method include: Operations, Marketing, Procurement, Human Resources, and any other knowledge work domains seeking to optimize delivery of customer value.

What’s Included?

  • Three 4-hour sessions of live online training by a Kanban University-accredited trainer
  • A workbook with self-paced learning of key Kanban topics
  • KMP I Credential and a Certificate of Completion issued by Kanban University
  • Digital download of David Anderson’s Kanban book
  • This workshop follows the official Lean Kanban University training materials produced by leading experts such as David J Anderson, Mike Burrows, and others.


Orientation (1 hour)
  • Welcome & Introductions
  • Kanban Competency Skills Assessment
  • KSD Workshop Structure
  • Self-paced Learning Assignments

Session 1 (4 hours)

  • Flowlab simulation
  • Kanban Principles & Practices
  • Flow, Pull, & Collaborative improvement
  • Distributed Team Applications
  • Self-paced Learning Assignments

Session 2 (4 hours)

  • Modelling workflow
  • Analyzing Demand & Capability
  • Explicit Policies
  • Kanban Cadences
  • Distributed Team Applications

Session 3 (4 hours)

  • Work item types
  • Ticket and Board Design
  • Classes of Service
  • Kanban Coaching Methods
  • Kanban Maturity Model

Closing Session (1 hour)

  • Lean Coffee Session
  • Class Retrospective & Evaluations
  • Closing & Next Steps

Your Instructor: Kert Peterson

Kert Peterson

Kert Peterson began his career in 1990 as a Software Engineer in NASA’s Space Shuttle program. His roots as a maker afford him practical insights into the daily challenges faced by testers, engineers, and creatives. Kert has been an Accredited Kanban Trainer since 2018.

Kert has guided Agile Transformations for a wide range of companies, including Fidelity Investments, Mission Health, Duke Energy, Bank of America, Dell, and Capital One Financial. At Bank of America, Peterson launched and led four Kanban teams through a 6-month transition to a lean-agile delivery system for the bank’s 120-member customer profitability organization.

Kert holds a B.S. in mathematics from the University of Texas at San Antonio and lives in Calgary, AB with his family. He spends his spare time training Tai Chi and playing Mandolin.

Recent Blogs & Webinars by Kert Peterson


“All the concepts in this course are explained clearly and had good examples.”

“Very through and beyond what I expected for an on-line course – comprehensive.”

“The instructor feedback on my submissions was very helpful in order to improve my work.”