Customer Interviews: How to Conduct the Interview

By |2020-03-30T11:49:56-04:00July 12th, 2013|Process|

My greatest strength as a consultant is to be ignorant and ask a few questions.—Peter Drucker, American management consultant and author Interviewing is both an art and a science. Knowing when to speak and when to listen. Letting the client expand on an idea but also keeping to your agenda. ...
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